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Shipping Arrangement
ā Orders placed by 10AM (GMT+9) will be packed and shipped on the same day on business days.
š Orders placed on Friday after 10AM (GMT+9) and on Weekends will be arranged the next Monday.
āļø Average delivery days of none-PRE-ORDER purchases are 3-7 business days after arrangement.Ā
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Return, Exchange & Refund
SEE ALL RETURN, EXCHANGE & REFUND POLICIES & UNBOXING VIDEO STANDARDSš¦ Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving.
š„ Missing merchandise refund request must be made with a FULL LENGHTH UNEDITED UNBOXING VIDEO from a FULL SHOT ANGLE!
š· An Unboxing Video is only effective one when matches all standards.